Service Design Capabilities

Dublin Core

Title

Service Design Capabilities

Subject

Service Design

Description

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer?

Creator

Morelli, Nicola , de Götzen, Amalia, Simeone, Luca

Source

https://library.oapen.org/bitstream/handle/20.500.12657/41749/2021_Book_ServiceDesignCapabilities.pdf;jsessionid=CFB6BB2750005FF16E321E3557EAD296?sequence=1

Publisher

Springer Nature

Date

2021

Contributor

Baihaqi

Rights

Creative Commons

Format

PDF

Language

English

Type

Textbooks

Files

2021_Book_ServiceDesignCapabilities.pdf.jpg

Collection

Citation

Morelli, Nicola , de Götzen, Amalia, Simeone, Luca, “Service Design Capabilities,” Open Educational Resource (OER) - Unsyiah Library, accessed September 28, 2022, http://uilis.unsyiah.ac.id/oer/items/show/7436.

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